Returns & Exchanges
At First MFG, we stand behind the quality of our leather goods and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to ensure every rider finds their perfect fit and style with a seamless, hassle-free process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original packaging.
- 3.Ship the Package
Drop off your package at any authorized carrier location; please ensure the package is scanned to activate tracking for your return.
- 4.Inspection and Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship out your new exchange within 5-7 business days.